FAQ

Frequently Asked Questions

What materials are your chains and bracelets made from?

Our Cuban link chains and bracelets are crafted from high-quality materials including stainless steel, sterling silver, and gold-plated options. Each product listing includes specific material details.

How do I choose the right size?

Please refer to our size guide on each product page. For chains, we offer various lengths to suit different styles. For bracelets, measure your wrist and add 1-2cm for a comfortable fit.

How should I care for my jewelry?

To maintain the quality of your pieces, avoid contact with water, perfumes, and harsh chemicals. Store in a dry place when not wearing. Clean gently with a soft cloth.

What is your shipping policy?

Please visit our Shipping & Returns page for detailed information about delivery times and shipping costs.

Do you offer returns or exchanges?

Yes, we accept returns within 30 days of delivery. Please see our Shipping & Returns page for full details.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.